Terms and Conditions
Last updated: April 2026
Welcome to Sandy’s Sweets. By placing an order or using our website, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Sandy’s Sweets is a Georgia cottage‑kitchen bakery offering made‑to‑order baked goods and treats. All products are prepared in a home kitchen that is not inspected by the Georgia Department of Agriculture.
2. Ordering Policy
All orders require a 50% non‑refundable deposit to secure your date.
Orders are not confirmed until the deposit is received.
Final payment is due by the agreed‑upon date.
Orders not paid in full by the due date will be canceled.
3. Payment Methods
We do not collect or process payments directly on our website.
Customers may pay through secure third‑party platforms:
Venmo
PayPal
Square
Cash App
You will be redirected to these services to complete payment.
We do not store or access your financial information.
4. Pickup / Delivery Information
Sandy’s Sweets is a pickup‑only cottage kitchen located in Hagan, Georgia. Pickup details and times will be provided once your order is confirmed and paid according to our payment policy.
Customers are responsible for:
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Arriving at the scheduled pickup time
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Transporting items safely
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Proper storage once the order leaves our possession
We are not responsible for damage, melting, or mishandling after pickup.
Delivery Option (Available Upon Request)
Delivery may be requested for customers within a 50‑mile radius of Hagan, GA.
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Delivery is available for an additional charge
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Fees are based on distance traveled
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Delivery availability depends on scheduling and order size
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Delivery must be arranged before final payment is made
Exact delivery pricing will be provided once the delivery address is confirmed.
Uncollected Orders
Orders not picked up at the scheduled time may not be eligible for rescheduling. Refunds are not offered for missed pickups.
5. Refunds, Returns & Exchanges
Due to the nature of custom food products:
No refunds, returns, or exchanges are offered once an order is delivered or picked up.
Deposits are non‑refundable.
If you need to cancel, please notify us as soon as possible.
6. Product Handling & Allergies
Our products may contain or come into contact with milk, eggs, wheat, nuts, soy, or other allergens.
Customers are responsible for notifying us of any allergies when ordering.
Once the product is picked up, Sandy’s Sweets is not responsible for damage, melting, mishandling, or improper storage.
7. Design & Customization
We do not replicate copyrighted images or trademarked characters.
Inspiration photos are welcome, but final designs may vary slightly due to the handmade nature of our products.
8. Website Use
By using our website, you agree not to:
Copy or misuse any content, images, or descriptions
Attempt to interfere with website functionality
Misrepresent your identity when placing an order
9. Third‑Party Links
Our website may include links to payment platforms or social media pages.
We are not responsible for the content, policies, or security of these external sites.
10. Changes to Terms
Sandy’s Sweets may update these Terms & Conditions at any time.
Updates will be posted on this page with a revised date.
11. Contact Information
For questions about these Terms & Conditions, contact:
Sandy’s Sweets
Hagan, Georgia
Email:sandyssweets.ga@gmail.com
